Strong employee relations are the foundation of a productive workplace. When managers and employees trust each other, collaboration improves, engagement rises, and organizational goals become easier to achieve. IT productivity metrics help strengthen these relationships by providing data-backed insights into performance, workload, and engagement. Instead of relying on assumptions, managers can have transparent, fair, and supportive conversations, building trust while driving better outcomes.
Employee relation is the pivotal metric that builds up employee relationships for you. Let’s dive in and understand what it is?
What is employee relation?
Employee relation is the effort by an employer or manager to strengthen the relation between its orgranization and employee. To put it simply, an employee can easily trust their manager and the manager can trust the employee. When manager and employee are on same page and good relation, it not only contributes to personal well-being, but also organizational goals.
Few ways employee relation strengthening can be done are:
- Consultations, facilitation, mediation and resolution of workplace issues
- Explanation and clarification of workplace policies and procedures
- Conducting internal workplace investigations
- Counseling and offering advice/solutions to managers and employees relating to performance and behavior
- Overseeing the corrective and disciplinary action process
Here’s what a Redditor has to say about employee relation.
Let’s understand what 7 most powerful ER metrics for your company.
What are 7 employee productivity metrics?
Employee relation metrics track the relationship between employee and employer thus taking effort to improve them. It can be measured via employee engagement, satisfaction and turnover.
Few employee relation metrics to be measured are:
- Employee engagement : It refers to how connected your employees feel to their work and workplace. It helps you identify the involvement employees have with the task assigned to them. You can find out red flags early and see if you have a culture where employees want to stay.
You can see employee engagement by holding a survey.
Employee Engagement Score (%) = (Engaged Employees ÷ Total Employees Surveyed) × 100
- Employee satisfaction : When your employees feel heard, seen and are paid competitively there are lesser chances of them leaving the organization. It is a pivotal part of employee relation strategy when it comes to retention and internal mobility.
You can measure employee satisfaction via:
Employee Satisfaction Score = (Total positive responses ÷ Total responses) × 100
- Employee Net Promoter Score for ER (eNPS) : This eNPS is distinctively used for how likely your employees are engaging with with your ER or compliance team if an issue comes up.
eNPS = % Promoters (9–10) − % Detractors (0–6)
- Pulse surveys : These are short, frequent surveys to track employee relation over time especially in remote or hybrid teams.
Best for:
- Monitoring morale
- Detecting burnout early
- Measuring impact of policy changes
- Employee Relations Staffing Ratio : The Employee Relations (ER) Staffing Ratio measures how many employees are supported by one employee relations professional. It helps HR leaders assess whether ER teams are adequately staffed to handle grievances, investigations, compliance issues, and employee support.
ER Staffing Ratio = Total Number of Employees ÷ Number of ER Professionals
- DEIB (Diversity, Equity, Inclusion & Belonging) index : A DEIB Index is a composite metric used to measure how effectively an organization promotes diversity, ensures fairness, fosters inclusion, and creates a sense of belonging among employees. It combines workforce data with employee sentiment to give a single, trackable score.
DEIB Index = (Diversity Score + Equity Score + Inclusion Score + Belonging Score) ÷ 4
- Employee attrition : Employee attrition refers to the rate at which employees leave an organization over a specific period due to resignations, retirements, layoffs, or other separations.
Employee Attrition Rate (%) = (Number of Employees Who Left During Period ÷ Average Number of Employees) × 100
We360.ai: Strengthen your employee relationship now
Productivity analytics is no longer just a performance tool, it’s a relationship enabler. When organizations use data to understand workloads, engagement, and outcomes, managers can move from micromanagement to meaningful support. Insights from an accurate employee productivity report help leaders address challenges early, recognize effort fairly, and build trust-driven conversations.
Combined with the best productivity applications, analytics empowers organizations to strengthen employee relations, improve engagement, and align individual well-being with business goals, creating a workplace where both people and performance thrive.
If you too want to strengthen your employee relations we360.ai is just the cornerstone of a new arena for you. So what are you waiting for - book a FREE DEMO with we360.ai now!
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